"A few weeks ago, when we showed up for Sunday lunch, the restaurant was locked and there was no sign in the window to offer an explanation," said Cynthia Hanson. "Our reservations had been confirmed, too."
Similar experiences were recounted in a Los Altos Town Crier article earlier this month.
Owner Jim Otis, who opened the 295 Main St. restaurant with his wife Julie in 2015, declined to explain why Turn closed but indicated the restaurant will be reopening.
"We ran into some complications and we're making some adjustments," he said. "We're making some changes internally ... and that's all I have."
He would not disclose when Turn will reopen or in what form, but said that "there's a big something coming."
Turn Bar & Grill bartender Albert Carranza makes a cocktail on Oct. 6, 2015. Photo by Michelle Le/Palo Alto Weekly.
Reservations website Open Table now lists Turn as "permanently closed."
Turn closed in July for what was "first labeled a summer vacation but extended into an undefined closure," according to the Town Crier.
A sign posted on the restaurant's door earlier this month stated the restaurant was closed for a "new renovation and exciting changes" and would reopen "early this fall," the Town Crier reported.
Turn served comfort food like garlic bread, wings, burgers and pizza. The Otises, who were both born and raised in Los Altos, wanted to open the "restaurant they and their friends would love to dine" at, the Turn website states.
Read the Palo Alto Weekly's review of Turn from October 2015: Turn me on
Turn Bar & Grill's braised short ribs with baby carrots and green beans, topped with Point Reyes blue cheese. Photo by Michelle Le/Palo Alto Weekly.